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FAQs

Are De Novo products WADA-compliant?
Yes, they are. De Novo products are not yet registered with Informed Sport, however we do not include any ingredients that are prohibited by WADA in our formulas. Our manufacturer is an FDA registered facility and certified cGMP by NSF - essentially, this means that if we don't want an ingredient in our products, it won't end up in them. In addition, our manufacturer doesn't tend to deal with WADA-prohibited ingredients. We have multiple athletes who are drug-tested both in and out of competition, and nobody has ever failed a drug test due to De Novo products.

Can I take Ignite and Utopia together?
We wouldn't advise taking the products together, due to the caffeine content and the fact that the amino acids in Ignite may inhibit the absorption of the Mucuna Pruriens extract in Utopia. If you do want to take both, we would advise taking them separately. 

Can I stack Utopia with any other nootropics?
We'd advise that you take Utopia separately from any other stimluant- or nootropic-containing products.

Are your products certified organic?
Our products are not certified organic.

Do you ship internationally?
Yes, international shipping calculates automatically at checkout once you enter your shipping destination. We've provided rates for our most popular destinations on this page.

How can I track my order?
Please reference your PayPal Transaction ID located on your payment receipt sent to your email used for PayPal purchasing. There you will find your tracking information once processed from USPS.

Where is my order - it says 'with customs'
If your order is with customs, we have no control over how long they take to process this, and any delays that occur due to customs are not the fault of De Novo. We will be unable to give you an update on how long it will take to clear customs.

Where do you ship from?
All of our orders are shipped through USPS from Peckville, Pennsylvania, USA.

Do you offer local pickup?
Due to irregular hours, we no longer offer local pickup.

Do you offer free shipping?
When we do offer free shipping on select items, it is for the U.S. only.

How long does shipping take?
According to the USPS website, priority flat rate envelopes need 1-3 business days to make it to your destination. Also, please allow 24-48hrs for handling on our end.

Are De Novo Nutrition products and apparel available in other countries?
We are currently working on manufacturing and/or distributing De Novo products from other countries outside of the U.S. - when we do we will officially let the public know when and where. In the meantime, we do ship internationally. If you are interested in purchasing wholesale for this purpose, please send us an email through the contact form.