Love De Novo, Or Your Money Back.
We know from experience how frustrating it can be trying to get a refund on a product that didn't live up to your expectations. Most people give up before they even get close, and it can ruin your relationship with a company.
We think our products are awesome. We've poured time, money, and painful amounts of research into our supplements - and we pride ourselves on putting our customers first.
Here's Our Guarantee
If you buy one of our full size products for the first time and you don't like it, you can have your money back and keep the product. Just contact us with your order number and tell us why you weren't satisfied, and we'll refund you immediately.
Please note that this guarantee is only valid if this is the first time you've bought a product, and you have 30 days from purchase to claim your refund. This is not available for sample pouches. If you bought more than one unit of the product, you'll need to ship us the remaining unopened tubs so we can put them back into our inventory.